Christy Webber Landscapes Privacy Policy & Terms and Conditions

Effective Date: September 15, 2026 Last Updated: September 15, 2026

This page contains two separate documents that together govern your use of our website and services: -- Part 1: Privacy Policy — explains what personal information we collect, how we use it, and who we share it with. Part 2: Terms and Conditions — explains the terms under which we provide our services, including our SMS/text messaging terms.

Part 1: Privacy Policy This Privacy Policy explains how Christy Webber Landscapes ("we," "us," "our," or "Company") collects, uses, discloses, and protects personal information when you visit our website www.christywebber.com, use our services, communicate with us, or interact with us via phone, text/SMS, email, or in person. By using our website or services, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following categories of personal information: --Contact Information: Name, mailing address, service address, email address, and phone number (including mobile number for SMS communications). Service and Account Information: Details about the landscaping, snow removal, or other services you request or receive, including property details, service history, scheduling information, and billing/payment information. Communications: Records of your communications with us, including phone calls, emails, text messages, and online chat or contact form submissions.Website Usage Data: IP address, browser type, device information, pages visited, and other analytics data collected automatically through cookies or similar technologies when you use our website.-- Employment Information: If you apply for a job with us, we may collect your resume, employment history, references, and other information you provide as part of the application process. SMS Opt-In Information: Your mobile phone number and consent status when you opt in to receive text messages from us. 2. How We Use Personal Information We use the personal information we collect for purposes including: -------- Providing, scheduling, and billing for landscaping and related services Responding to inquiries, quote requests, and customer service needs Sending appointment reminders, service updates, and account-related communications Sending text messages (SMS) to numbers that have opted in, such as appointment confirmations, service notifications, or promotional offers Processing job applications and evaluating candidates for employment Improving our website, services, and customer experience Complying with legal obligations and enforcing our agreements Marketing our services, where you have not opted out (excluding SMS consent, as described below) 3. How We Share Personal Information We do not sell your personal information. We may share personal information with: --Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, scheduling software, email/marketing platforms, IT hosting, and customer relationship management (CRM) tools. These providers are contractually obligated to protect your information and use it only to provide services to us. Legal and Safety Requirements: Government authorities, law enforcement, or other parties when required by law, regulation, legal process, or to protect the rights, property, or safety of Christy Webber Landscapes, our customers, or others. Business Transfers: In connection with a merger, acquisition, financing, or sale of business assets, personal information may be transferred as part of that transaction. SMS Consent Is Never Shared Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes. SMS consent is not shared with third parties. Your mobile number and opt-in status collected for text messaging purposes are used solely by Christy Webber Landscapes to send you the communications you agreed to receive, and are not sold, rented, or shared with third parties or affiliates for their own marketing purposes. 4. Cookies and Website Analytics Our website may use cookies and similar tracking technologies to understand website usage and improve user experience. You can control cookie preferences through your browser settings. 5. Data Retention We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. 6. Your Choices and Rights--- You may opt out of marketing emails by using the unsubscribe link in any email. You may opt out of SMS messages at any time by replying STOP. Depending on your state of residence, you may have additional rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us using the information in the Contact Us section below. 7. Data Security We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. 8. Children's Privacy Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

Part 2: Terms and Conditions By using our website, requesting a quote, or engaging Christy Webber Landscapes for services, you "opt in" for purposes of this policy and agree to the following terms and conditions. 1. Services Christy Webber Landscapes provides landscaping, lawn care, snow removal, and related services as agreed upon in a written or verbal service agreement, estimate, or work order. Service scope, scheduling, and pricing are subject to change based on site conditions, weather, and customer requests. 2. Quotes and Pricing Estimates and quotes are based on the information and site conditions available at the time of assessment and are subject to change if actual conditions differ. Prices do not include applicable taxes unless otherwise stated. 3. Payment Terms Payment is due according to the terms specified on your invoice or service agreement. Late payments may be subject to interest charges, late fees, or suspension of services, as permitted by law. Accepted payment methods will be provided at the time of invoicing. 4. Cancellations and Rescheduling Christy Webber Landscapes reserves the right to reschedule services due to weather, equipment issues, or other circumstances beyond our control. Customers seeking to cancel or reschedule a scheduled service should contact us as far in advance as possible. 5. Customer Responsibilities Customers are responsible for providing safe and reasonable access to the service area, disclosing known hazards (e.g., underground utilities, irrigation lines, pet waste), and communicating any special instructions prior to service. 6. Limitation of Liability To the fullest extent permitted by law, Christy Webber Landscapes is not liable for indirect, incidental, or consequential damages arising from our services, except to the extent caused by our gross negligence or willful misconduct. We are not responsible for pre-existing damage, hidden underground utilities not properly marked or disclosed, or damage resulting from circumstances outside our reasonable control (e.g., severe weather). 7. Insurance Christy Webber Landscapes maintains general liability insurance as required for our operations. Certificates of insurance are available upon request. 8. Website Use Our website and its content (text, graphics, logos, images) are the property of Christy Webber Landscapes and are protected by applicable intellectual property laws. You may not reproduce, distribute, or use website content for commercial purposes without our written consent. The website is provided "as is" without warranties of any kind, and we do not guarantee that the site will be error-free or uninterrupted. 9. SMS Terms & Conditions By opting into SMS from a web form or other medium, you are agreeing to receive SMS text messages from Christy Webber Landscapes. Types of messages you may receive include: ----Appointment reminders and scheduling confirmations Service and job status updates (e.g., crew arrival, service completion) Billing, invoice, and payment notifications Account notifications and customer service conversations Promotional offers or seasonal service announcements (only if you have separately opted in to marketing messages) Additional terms: ----Message frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at www.christywebber.com. Your consent to receive SMS messages is not a condition of purchasing any goods or services.-- SMS consent is not shared with third parties or affiliates for marketing purposes. See Part 1, Section 3 above for details. Visit www.christywebber.com/privacy-policy for our Privacy Policy and Terms of Service, which include these SMS terms. By providing your phone number and opting in, you consent to receive calls and/or text messages from Christy Webber Landscapes related to your service, as described above. This consent and your phone number are not shared with third parties or affiliates for marketing purposes. 10. Dispute Resolution and Governing Law These terms and conditions, and any dispute arising from our services or your use of our website, are governed by the laws of the State of Illinois, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Illinois, unless otherwise required by applicable law. 11. Changes to These Terms We may update these Terms and Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms. Contact Us If you have questions about this Privacy Policy or these Terms and Conditions, please contact us: Christy Webber Landscapes 2900 West Ferdinand Street, Chicago, IL 60612 Phone: 773-533-0477 Email: info@christywebber.com Website: www.christywebber.com